Laptop Battery Problem

[TeRryLeE2]

After I change a new battery, when I pluged in charge my laptop, when the battery percentage charge around 80%, the Pluged in will disconnect itself for around 30 seconds and reconnect again. I notice the charging light keep changing between orange and white. Even though I had done troubleshooting or calibration solutions for the battery, but this problem still exists. I was suspect that the battery I change recently got problem. 

Hope someone could help me fix my Problem.

Thanks in advance

[Echo_Lake]

@TeRryLeE2

Thank you for posting on HP Support Community.
 

Don't worry! We are in your corner.

I appreciate your efforts to try and resolve the issue. I have a few troubleshooting steps we could try to fix the issue:  

• 1. Go to Start, search for Device Manager, and open this result.
• 2. Expand batteries.
• 3. Right-click on the ACPI option (usually the 2nd option) and select delete or uninstall. Follow the prompts.
• 4. Shut down the computer. 
• 5. Disconnect the charger.
• 6. Remove the battery. (only for removable battery)
• 7. Hold down the power button for 1 minute.
• 8. Insert the battery only. (only for removable battery)
• 9. Attempt to turn the battery on.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.