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HP Recommended
HP Notebook - 15-da0007tx
Microsoft Windows 10 (64-bit)

After I change a new battery, when I pluged in charge my laptop, when the battery percentage charge around 80%, the Pluged in will disconnect itself for around 30 seconds and reconnect again. I notice the charging light keep changing between orange and white. Even though I had done troubleshooting or calibration solutions for the battery, but this problem still exists. I was suspect that the battery I change recently got problem. 

Hope someone could help me fix my Problem.

Thanks in advance

1 REPLY 1
HP Recommended

@TeRryLeE2

Thank you for posting on HP Support Community.
 

Don't worry! We are in your corner.

I appreciate your efforts to try and resolve the issue. I have a few troubleshooting steps we could try to fix the issue:  

  • 1. Go to Start, search for Device Manager, and open this result.
  • 2. Expand batteries.
  • 3. Right-click on the ACPI option (usually the 2nd option) and select delete or uninstall. Follow the prompts.
  • 4. Shut down the computer. 
  • 5. Disconnect the charger.
  • 6. Remove the battery. (only for removable battery)
  • 7. Hold down the power button for 1 minute.
  • 8. Insert the battery only. (only for removable battery)
  • 9. Attempt to turn the battery on.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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