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‎01-17-2015 11:56 AM

HP Recommended
Product: hp touchsmart sleekbook 14-b10
Operating System: Windows 8
I have a hp touchsmart sleekbook 14-b109wm Windows 8 laptop. I was using my computer at about 2 am and the computer was extremely hot and it just turned off and now it won't turn on. When I press the power button it lights up. When I plug it in the charge port lights up so it's being charged. But the screen doesn't power on. I don't hear the fan running at all. Is it broken? How do I fix it? Did I fry the motherboard or CPU? Please help it would mean so much to me! Thank you for taking time out of your day to read this and hopefully help me! Thanks again! - Mikayla / TallahasseeGirl
3 people had the same question
4 REPLIES 4

‎02-28-2015 12:36 PM

HP Recommended
I have never cleaned the insides. I didn't know you were supposed to. How do you do that p? And it is no longer under warranty and I've had it for a year now.
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‎03-03-2015 11:16 AM

HP Recommended

What graphics card your laptop had nvidia or intel?

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‎03-03-2015 03:52 PM - edited ‎03-03-2015 03:53 PM

HP Recommended
@TallahasseeGirl wrote:
I have never cleaned the insides. I didn't know you were supposed to. How do you do that p? And it is no longer under warranty and I've had it for a year now.


You can buy a canned air duster and use that to blow the dust out of the fan and vents.

1 person found this reply helpful
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‎01-19-2017 07:23 AM

HP Recommended
Did you ever manage to get yours fixed? Mine does the exact same thing and I can't figure out what's wrong with it.Please help I'd really appreciate it
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