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HP Recommended
HP Spectre 15-eb0000 x360 Convertible Laptop PC RCTO Base Model

Does anyone know how to get the HP Support Assistant to display the image of my laptop? I just see a generic icon for a laptop but not the actual picture.

 

I have a Spectre x360 15-eb0000 model so it's not that old and I've NEVER gotten Support Assistant to display the picture.

1 REPLY 1
HP Recommended

@Yatman86 

 

Did you register it with HPSA, I'm using a different machine but it still display my other machine even it is not ON, but that is a generic Omen, my Omen machine actually has 4-zone keyboard.

 

               real mod.png    

 

Regards.

BH
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