Laptop model- 15s-eq1546Au self locked

[Stu441]

Laptop locked itself suddenly when using, has never happened before, has not had very much use, is charged, but won't start again,  no screen activity at all

[Nirvana_95]

Hi @Stu441 

Welcome to the HP Support Community. 

From what I have understood your system has been logged itself suddenly. Do not worry we are here to help you fix the issue.

May I know if you have made any recent hardware or software related changes to your system?

Do you see any signs of power in your system?

What happens when you press and hold the power button for 30 seconds?

I would suggest you please follow the steps shared in the link below and let me know the outcome of it: CLICK HERE

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

[Nirvana_95]

Hello!

We haven’t heard from you in a while, this post is with reference to the thread you had created at your  

friendly neighborhood (HP Support Community). 

I would like to know if the resolution we provided worked for you? If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family. 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

Have a great day ahead! 

[Nirvana_95]

Hi @Stu441

I hope you are doing good.

We reached out but never heard back. Do you still need assistance? Let me know if there is anything else you need assistance with.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

Have a great day! 

Thanks!