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Locked

‎12-28-2024 08:30 AM

HP Recommended

When I start my laptop, it boots up. You can see the screen slightly flicker but it stays black. I know it's running because the power button is lit up and the caps lock button is blinking. 

I used it about 2 weeks ago to print off some paperwork from emails I got from work. It was fine then. It said it needed an update so I agreed, then set it to update them shut down. 

I unfortunately don't remember the operating system, but it has Intel core 5 and Nvidia if any of that is important. 

Thank you to anyone who can help.

Dragon Mum
Category:
1 REPLY 1

‎12-28-2024 09:20 AM

HP Recommended

Connect a TV or external monitor and see if something shows up or --

Turn on, wait a few minutes, then type your PIN and press enter and listen for the windows TaDa.

 

It is probably not booting if the caps lock is blinking

 

Beep codes and reset instructions
Click here for Laptop codes
Click here for AIO or desktop codes


let me know what you find out

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