cancel
Showing results for 
Search instead for 
Did you mean: 
AkshatMishra
New member
1 0 0 0
Message 1 of 2
443
Flag Post

Laptop stuck at 2% "writing new BIOS image"

HP Recommended
15-da0435TX
Microsoft Windows 10 (64-bit)

I was looking forward to upgrade my notebook's BIOS using the HP BIOS update application.I installed it and it was working fine.But since the past 3 hours the process is stuck at 2% and there is no advancement whatsoever.The screen displays the message:

 

"Do not shut down or remove external power from your computer during the process"

 

"Writing new BIOS image"

 

"Block 57/2048"

 

The main problem here is that there is no way to remove the battery (as it seems)

Kindly help me with this issue.Any help will be appreciated.

 

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
23,471 23,429 1,061 1,093
Message 2 of 2
Flag Post
HP Recommended

@AkshatMishra

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  1. Turn off the computer, and then connect the power cord.

  2. Press and hold the Windows key and the B key at the same time, and then press and hold the Power button for 2 to 3 seconds.

    Keyboard highlighting the key presses for BIOS recovery

  3. Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.

    • If the HP BIOS Update screen does not display, repeat the previous steps but press the Windows key and the V key. If the screen still does not display, your computer might not support the feature or there is a hard drive issue. Continue to the next section to Recover the BIOS using a USB recovery drive.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation