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- HP Community
- Notebooks
- Notebook Software and How To Questions
- Laptop warranty update

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09-23-2018 03:49 AM
The laptop was only purchased on 16 december 2017. However the start date of the warranty is 16 may 2017.
Obviously I would like this corrected.
Before anyone asks. Yes I can prove it.
Thanks in advance
Kuldeep
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Accepted Solutions
09-23-2018 03:53 AM - edited 09-23-2018 03:55 AM
Use the following HP link. There is a section in the manual warranty check which will allow you to dispute what you believe is an incorrect warranty date.
https://support.hp.com/gb-en/document/c05084516
@Kuldeep141092 Updated with an image.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
09-23-2018 03:53 AM - edited 09-23-2018 03:55 AM
Use the following HP link. There is a section in the manual warranty check which will allow you to dispute what you believe is an incorrect warranty date.
https://support.hp.com/gb-en/document/c05084516
@Kuldeep141092 Updated with an image.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
09-25-2018 03:19 PM
I will ask a Moderator to escalate the issue. Thank you for your patience..
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
09-25-2018 04:16 PM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.
08-12-2019 12:28 PM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
Thank you for visiting the HP Support Community.
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