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‎09-29-2024 01:35 PM

HP Recommended
Product: Victus by HP 15.6 inch Gaming Laptop 15-fa1000 (8B483AV)
Operating System: Microsoft Windows 11

My new HP Victuslaptop has the wrong warranty start date.
The laptop was only purchased on 29th September 2024. However the start date of the warranty is May 25, 2024.
Obviously I would like this corrected.

Before anyone asks. Yes I can prove it.

Category:
3 REPLIES 3

‎09-29-2024 02:52 PM

HP Recommended

HP starts the warranty clock ticking the minute the PC leaves the assembly plant.

 

You can get the warranty start and end dates adjusted by contacting HP customer service starting at the link below:

 

Contact HP | HP® India

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‎09-30-2024 07:46 AM

HP Recommended

Hello,

Yes, i have raised this with the support. There is no update till now though.

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‎09-30-2024 07:49 AM

HP Recommended

Hi:

 

Since this is a peer-to-peer forum and we don't work for or represent HP, I will ask a forum moderator to please ask a HP support agent reply to this discussion to get in contact with you.

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