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Bill733
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Laptop will shut down instead of going into sleep/screensaver mode

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HP Spectre, brand new.

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TEJ1602
HP Support Agent
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@Bill733, Welcome to HP Support Community!

 

I would recommend you follow the steps in the document HP PCs - Sleep and Hibernate Issues (Windows 10, 😎 under the section The computer does not go into sleep or hibernate mode.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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