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HP Pavillion 15

I pretty much tried everything.  System restore systems check, tried reinstalling BIOS (can't get to prompt, but get BIOS failure). Laptop is barely 2 months old. Help!

1 REPLY 1
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@Kotenok,

 

Thank you for posting your query on HP Community,

 

Have you tried to remove the Hard drive and then boot to the Bios screen? If you're able to boot the computer into the Bios with the hard drive disconnected then this could be an issue with the hard drive. 

 

In the meantime, let's try these steps here: 

 

Let's start off by performing a Hard reset on the notebook

Before power resetting your computer, do the following:

  1. Disconnect or remove all peripheral devices. Start up the laptop and test the computer by itself, and then reconnect one peripheral device at a time.

  2. Turn over the computer and look for a battery compartment door.

Next thing, I would suggest here is to attempt a Bios roll back - HP Notebook PCs - Recovering the BIOS (Basic Input Output System)

 

Let me know how it goes for further assistance!

 

That said, If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Jeet_Singh
I am an HP Employee

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