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‎08-21-2018 09:31 PM

HP Recommended
Product: HP 15bs-658TX
Operating System: Microsoft Windows 10 (64-bit)

I use HP support Assistant to update drivers for my laptop, but Intel has released latest HD 520 Driver and it's listed in their website..but neither windows update nor support assistant gives the latest availiable drivers..should I download the latest generic drivers? I'm attaching screenshots to help you understand the problemHP shows the old driver,appx. 1 year oldHP shows the old driver,appx. 1 year oldLatest driver released @augustLatest driver released @august

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Accepted Solutions

‎08-21-2018 10:07 PM

HP Recommended

@SoumyaJB

 

Normally HP tests drivers from Intel, Nvidia, AMD .... and releases frivers on HP support pages therefore some drivers could be months behind.

 

Sometimes you can install Intel drivers before HP drivers but in many cases this won't work or won't install at all.

 

You can try to install Intel driver in this case. If any problem, you can always go back.

 

Regards.

BH
***
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‎08-21-2018 10:07 PM

HP Recommended

Your AMD driver actually installs both Intel and AMD as part of the switching. The Intel driver posted on your support page is only for models in the series that have only Inte. Read the description of the latest AMD driver.

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‎08-21-2018 10:07 PM

HP Recommended

@SoumyaJB

 

Normally HP tests drivers from Intel, Nvidia, AMD .... and releases frivers on HP support pages therefore some drivers could be months behind.

 

Sometimes you can install Intel drivers before HP drivers but in many cases this won't work or won't install at all.

 

You can try to install Intel driver in this case. If any problem, you can always go back.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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