-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- Link to SoftPaq file on HP support site about high fan noise...

Create an account on the HP Community to personalize your profile and ask a question
02-26-2021 10:28 AM - edited 02-26-2021 10:33 AM
The link to a SoftPaq file in the Customer Advisory "HP Business Notebooks and Mobile Workstations - Higher Fan Noise Levels on Thin and Light Models" is broken.
It is the one for the Elitebook 735 G6 and 745 G6 (using the same file). The link itself is https://ftp.hp.com/pub/softpaq/sp101501-102000/sp101689.exe and the link to the advisory is https://support.hp.com/us-en/document/c06561295 (for reference, this is another URL to the same advisory, but with a different date and language: https://support.hp.com/de-de/document/c06566377/). Other SoftPaqs linked on the same page can still be downloaded. It seems the file is simply not on the server anymore or has been erroneously renamed. Could you please fix this?