Locked out of my laptop !

[Tombowyer]

         My friends daughter just had a baby and somehow she  forgot her password  cause it has been so long since she used this perticular laptop. But because her younger brother had been messing around with it lately he got her locked ot of the bios  I think ? I'm not real good with computers and stuff like this so thats why I'm asking for your guys' help.

When I turned it on its just a blackish  screen with a long blue narrow box that asks says   "Enter  Administrator Password or Power on Password"

We would really appreciate all help we can get in this matter.

                                                                             thank you

                                                                                sincerely,

                                                                                           Tom    

[DavidPK · Accepted solution]

Hi,

At the password screen, hit enter 3 times and you should receive a 'halt code' - post back with this code.

Regards,

DP-K

[RG2016]

I have an Elite X2 and when I enter the password 3 times it does not show a halt code it only says to restart. This is very frustrating. Any ideas ?

[Tombowyer]

56168752

[Tombowyer]

  Here ya go     ( 56168752 )

                                        thank you

[DavidPK]

@Tombowyer

Enter:       49840394

Regards,

DP-K

[Tombowyer]

your awesome

[DavidPK]

Hi,

You're welcome

All the best,

DP-K

[tambbw]

its a hp 2000 my granddaughter made the account now we can't get it unlocked she can't remember the pw plaease help