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‎01-19-2020 04:25 AM

HP Recommended
Product: 450 G3 ProBook
Operating System: Microsoft Windows 10 (64-bit)

what should I do, please? I got this error in my pc during testing

 Q4XUGM-86NA0K-MFPX6J-61F713

1 REPLY 1

‎01-19-2020 04:35 AM - edited ‎01-19-2020 04:36 AM

HP Recommended

@SongBird3 

Hello,


The test found a problem with your hard drive and it may need to be replaced. If possible, back up your personal files to a flash drive or external hard drive as soon as you can.

 

The following documents are available for reference:
HP PCs - Backing Up Your Files (Windows 10, 8 )
HP PCs - Backing Up Your Files (Windows 7)

The procedure for replacing the hard disk drive can be found in the HP manual below on pages 39 and 40.
Maintenance and Service Guide

In case of need, do not hesitate to solicit us.

Best regards,:Wink:



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