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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Hello,
The test found a problem with your hard drive and it may need to be replaced. If possible, back up your personal files to a flash drive or external hard drive as soon as you can.
The following documents are available for reference:
HP PCs - Backing Up Your Files (Windows 7)
The procedure for replacing the hard disk drive can be found in the HP manual below on pages 39 and 40.
Maintenance and Service Guide
The procedure for replacing the hard disk drive can be found in the HP manual below on pages 39 and 40.
Maintenance and Service Guide
In case of need, do not hesitate to solicit us.
Best regards,
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