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Hi all i'm trying to do a bios update on my HP 15-af153sa because its failing to charge (says plugged in not charging) ive tried various other fixes but none worked, ive been on hp site and its not supported anymore can anyone point me to the file please? 

20260924_121632.jpg20260924_121825.jpg

2 REPLIES 2
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Hi, @pagin, Welcome to the HP Support.

 

I will be more than happy to help you. while I am an HP employee, the views expressed here are my own and may not necessarily reflect the views of HP. By sharing relevant video links, I aim to provide clear, practical guidance in an easy-to-follow format. These tailored video resources are designed to address queries more effectively and enhance understanding. I hope you find them helpful as well.

 

Here are the links which will help to resolve the issue: 

 

Restore the BIOS on HP Computers with a Key Press Combination | HP Computers | HP Support

 

Restore the BIOS with a Recovery Flash Drive on HP Notebooks | HP Notebooks | HP Support

 

Do keep me posted. 

  

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

RITA_R2

HP Support 

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@pagin,

 

I don't know if a BIOS update can fix the problem.

 

You need to run F2 Diagnostic UEFI tool if you haven't already done so.

 

If you want to update the BIOS, the latest BIOS file F.28 can be downloaded from the link below.

 https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96570.exe

 

Readme file for F.28:

https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96570.html

 

 

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