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Locked

‎06-21-2019 02:06 PM

HP Recommended
Product: Zbook 15u G5 Workstation
Operating System: Microsoft Windows 10 (64-bit)

Hi, every laptop we set up at work has a post power on password and an administrator bios password set. Unfortunately the post power on password we have written down for the problem laptop isn't working. However, we still have the bios administrator password that allows us to get through. Is there any way i can reset or remove the post power on password while only knowing the administrator BIOS login (without taking apart the laptop)? Thanks for you help

1 REPLY 1

‎06-21-2019 02:09 PM

HP Recommended

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

I work on behalf of HP
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