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‎11-16-2022 09:30 PM

HP Recommended
Product: HP Pavilion Laptop PC 15-eg2000 IDS Base Model
Operating System: Microsoft Windows 11

Why does my PC not have instructions for activating my MS Office Subscription. Momma said always look for a deal. So when  HP offered me the subscription for a ducats off, I ran with it. Little did I know that they know how to take your money but not give you anyway to access to the product. Can someone explain to me like I am a 5 year old how I am supposed to access my subscription?

Category:
1 REPLY 1

‎11-24-2022 01:09 AM

HP Recommended

@UHRC

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

Cheers.

Sandytechy20
I am an HP Employee

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