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- HP Community
- Notebooks
- Notebook Software and How To Questions
- Microsoft Office for distribution with a HP PC only

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04-26-2021 12:44 PM
I am not an experienced user. I was given Microsoft Office 2003 to learn. When I tried to install the software I got an error message that my laptop was not a genuine HP PC [bought from HP]. I do not understand this. Can anybody help, please?
04-26-2021 04:35 PM
From what I've read, the OLDEST version of MS Office that will run under Windows 10 is Office 2010 -- so forcing an installation of Office 2003 is not going to work.
Even if it does, that is a Microsoft product, so we have no way to debug or solve issues with it. You would have to contact Microsoft Support for such issues.
I am a volunteer and I do not work for, nor represent, HP
04-27-2021 02:58 AM
Perhaps I was not clear in my query. I am aware of users of MS Office 2003 under Windows 10. My query was why software supplied for distribution with a HP PC only should reject my Probook 4340s as not being a Compaq or HP PC. Is there an issue with the BIOS? I have been told that this is the means by which software determines machine validity.
04-27-2021 11:43 AM
If that Office 2003 came with an HP Compaq, then I am not surprised it will not load on a ProBook, especially since the software is 18 years old and not written to work with Windows 10.
I am a volunteer and I do not work for, nor represent, HP