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Stephen1479
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Message 1 of 2
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Microsoft Store inop

HP Recommended
Hp Laptop
Microsoft Windows 10 (64-bit)

Hp Laptop,  Serial number[Personal Information Removed], Product number 7ZuU89UA#ABA. Microsoft Store became inoperable after I uploaded an update from the Hp site. The S mode also became inaccessible. Can't Reset from the cloud; have to reinstall Windows 10 from the broken computer itself, with the same results: no Microsoft Store and the S mode is inaccessible. I really want to turn off the S mode again-it reloaded with the update and now it's stuck in my computer somewhere.

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IT_WinSec
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Message 2 of 2
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HP Recommended

Hello @Stephen1479 

 

I am sorry about your bad experience.

 

Please, check the attached PDF file below and follow the instructions there. They show how to reinstall fresh clean Windows 10 on your computer - video reference included.

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