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HP Recommended
Microsoft Windows 10 (64-bit)

Hello,

I have been switched from Surface Pro to a renewed HP EliteBook x360 (1030 G2), now, I'm not able to use my Microsoft Surface Pen: shortcuts are available but I can't write on the screen.

Does any help please?

 

Regards,

1 REPLY 1
HP Recommended

@End_User2 

 

Welcome to the HP User Community.

 

The surface pen is likely just not compatible with this business model HP computer.

 

Service Guide

HP EliteBook x360 1030 G2 - Maintenance and Service Guide

Page 19

Listed as Compatible with the Series

HP Active Pen with app launch    Part Number:  846410-001

 

Accessories

3RV57AA

HP Active Pen Nib Set

Accessories

T4Z24AA

HP Active Pen with App Launch

 

 

 At this writing, the Pen shows as available in the HP Parts Store

Open HP Parts Store > Search for T4Z24AA

 

 

HP Device Support Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP EliteBook x360 1030 G2 Notebook PC 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thanks!

Question / Concern Answered, Click "Accept as Solution"

 

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.