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04-04-2022 02:31 PM
I just purchased the hp stream 14 laptop. With the laptop it says it comes with 1 year of Microsoft office. I already have Microsoft office, but would like the free 1 year subscription. Should i be able to activate the free year and tag it onto my already there subscription. If that is possible how can i do that without a product key
04-04-2022 03:26 PM
Welcome to the HP User Community.
According to the specifications, this is just Trial Software:
Software - Productivity & finance
1 month trial for new Microsoft Office 365 customers
Regardless, a "free" offer cannot be added to a current subscription.
If you think this is not true - and that's OK - please do contact Microsoft / Office Support and ask for options...
Things that are Microsoft / Office
Microsoft 365 / Microsoft Office are licensed products owned and controlled by Microsoft.
We can help to the extent of providing information to help you understand your options.
Microsoft Office - Product and License Information
Open and Read
Includes “Activate after reinstalling or moving Office”
Installation and License Key Options
Some of the ways to “get” Office Software:
- Trial Software that comes with the computer.
An "offer" to try the software, in other words. The license is NOT included in Trial offers.
- Purchase Microsoft Office when you purchase your computer
Look for your license key with your purchase paperwork.
- Receive a “free one year subscription to Office 365 when you purchase the computer (quite rare).
If you have trouble with this exact type of “installed” Office before it has expired,
Contact HP Support for recovery options.
- Purchase Office separately from Microsoft or other merchant.
Documentation / Website / How-to Instructions
Calls / links to:
To see help options: Scroll down to the middle of the page and select product
Need more help? Scroll down on the web page to find out how to contact Microsoft.
Purchase / Repair Options and Life without Office
Open the Website > Select categories on the left to narrow the focus
Includes instructions to “completely remove office” from the computer
Life is possible without Office
Yeah, but - My situation is different, special, not covered, impossible
If you purchased your computer from HP
If received a license for Office with the purchase,
If your situation is unique, different, or odd,
Please contact HP Support
Our Community simply cannot address Microsoft license issues – we are a peer-to-Peer user group.
HP Device Home Page - References and Resources – Learn about your Device - Solve Problems
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
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