• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎10-24-2017 11:52 AM

HP Recommended
Product: Hp EliteBook 2560p
Operating System: Microsoft Windows 7 (32-bit)

I saw, some drivers are not installed on my device, in device manager. I am pasting here the hardware ID information for those drivers. Can you provide me the valid download links for those drivers. 

 

Base system Device

 

 

PCI\VEN_197B&DEV_2392&SUBSYS_162B103C&REV_30
PCI\VEN_197B&DEV_2392&SUBSYS_162B103C
PCI\VEN_197B&DEV_2392&CC_088000
PCI\VEN_197B&DEV_2392&CC_0880

 

Network Controller

 

PCI\VEN_8086&DEV_0085&SUBSYS_13118086&REV_34
PCI\VEN_8086&DEV_0085&SUBSYS_13118086
PCI\VEN_8086&DEV_0085&CC_028000
PCI\VEN_8086&DEV_0085&CC_0280

 

PCI serial port 

 

PCI\VEN_8086&DEV_1C3D&SUBSYS_162B103C&REV_04
PCI\VEN_8086&DEV_1C3D&SUBSYS_162B103C
PCI\VEN_8086&DEV_1C3D&CC_070002
PCI\VEN_8086&DEV_1C3D&CC_0700

 

PCI Simple Communication Controller

 

PCI\VEN_8086&DEV_1C3A&SUBSYS_162B103C&REV_04
PCI\VEN_8086&DEV_1C3A&SUBSYS_162B103C
PCI\VEN_8086&DEV_1C3A&CC_078000
PCI\VEN_8086&DEV_1C3A&CC_0780

 

Unknown Device

 

ACPI\HPQ0004
*HPQ0004

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-24-2017 12:03 PM

HP Recommended

@Numan1

 

http://ftp.hp.com/pub/softpaq/sp55501-56000/sp55757.exe

 

http://ftp.hp.com/pub/softpaq/sp58501-59000/sp58782.exe

 

http://ftp.hp.com/pub/softpaq/sp60501-61000/sp60769.exe

 

http://ftp.hp.com/pub/softpaq/sp60501-61000/sp60769.exe

 

http://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

 

REO

View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4

‎10-24-2017 12:03 PM

HP Recommended

@Numan1

 

http://ftp.hp.com/pub/softpaq/sp55501-56000/sp55757.exe

 

http://ftp.hp.com/pub/softpaq/sp58501-59000/sp58782.exe

 

http://ftp.hp.com/pub/softpaq/sp60501-61000/sp60769.exe

 

http://ftp.hp.com/pub/softpaq/sp60501-61000/sp60769.exe

 

http://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

 

REO

Was this reply helpful? Yes No

‎10-24-2017 12:10 PM

HP Recommended

Its fully supported for Windows 7 32 bit i.e. there is a download page for drivers for that OS:

 

https://support.hp.com/us-en/drivers/selfservice/hp-elitebook-2560p-notebook-pc/5071201

 

Use the pulldown menus to set it to 32 bit Windows 7.

 

Base system device is the JMicron card reader under "storage"

 

"Network" is the Intel wireless under network

 

PCI simple is the management engine-install all 3 drivers listed under "chipset". 

 

 

"Unknown" is the hard drive protection/accelerometer

 

3D drive guard:

 

http://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

 

You can also install HP Support Assistant and it should run out to the HP servers and find and download any drivers you need:

 

http://ftp.hp.com/pub/softpaq/sp68001-68500/sp68201.exe

 

Post back with any more questions. 

 

 

 

 

Was this reply helpful? Yes No

‎10-25-2017 01:49 AM

HP Recommended

@Huffer

 

Thank you for your quick response and concern about Hp customers.

 

I found your all links helpful for me. 

 

Thnaks again Hp Community. 

Was this reply helpful? Yes No

‎10-25-2017 01:51 AM

HP Recommended

@REO51ST

 

Thank you for your quick response and concern about Hp customers.

 

I found your all links helpful for me. 

 

Thnaks again Hp Community. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.