Missing several drivers

[Asthir]

Hello,

I've recently installed Win7 x64 on a HP Notebook 15-ba001nq. HP site only provides drivers for Windows 10, as far as I can see. Where can I find drivers for the following? (they show up as not installed in Device Manager)

1. Ethernet Controller

- Hardware Ids:

PCI\VEN_10EC&DEV_8136&SUBSYS_81FA103C&REV_07

PCI\VEN_10EC&DEV_8136&SUBSYS_81FA103C

PCI\VEN_10EC&DEV_8136&CC_020000

PCI\VEN_10EC&DEV_8136&CC_0200

- Location information: PCI bus 1, device 0, function 0

- Physical Device Object name: \Device\NTPNP_PCI0024

2. PCI Device

- Hardware Ids:

PCI\VEN_1022&DEV_1577&SUBSYS_81FA103C&REV_00

PCI\VEN_1022&DEV_1577&SUBSYS_81FA103C

PCI\VEN_1022&DEV_1577&CC_080600

PCI\VEN_1022&DEV_1577&CC_0806

- Location information: PCI bus 0, device 0, function 2

- Physical Device Object name: \Device\NTPNP_PCI0001

3. SM Bus Controller

- Hardware Ids:

PCI\VEN_1022&DEV_790B&SUBSYS_81FA103C&REV_4A

PCI\VEN_1022&DEV_790B&SUBSYS_81FA103C

PCI\VEN_1022&DEV_790B&CC_0C0500

PCI\VEN_1022&DEV_790B&CC_0C05

- Location information: PCI bus 0, device 20, function 0

- Physical Device Object name: \Device\NTPNP_PCI0015

4. Universal Serial Bus (USB) Controller

- Hardware Ids:

PCI\VEN_1022&DEV_7914&SUBSYS_81FA103C&REV_20

PCI\VEN_1022&DEV_7914&SUBSYS_81FA103C

PCI\VEN_1022&DEV_7914&CC_0C0330

PCI\VEN_1022&DEV_7914&CC_0C03

- Location information: PCI bus 0, device 16, function 0

- Physical Device Object name: \Device\NTPNP_PCI0012

5. Unknown device

- Hardware Ids:

ACPI\SMB0001

*SMB0001

- Location information:

- Physical Device Object name: \Device\0000005d

[Paul_Tikkanen · Accepted solution]

Hi:

Below are the links to the drivers you need...

SM Bus Controller & PCI\VEN_1022&DEV_7914:  Install the amd chipset drivers first, and restart the PC.

You want the 1st file listed.

http://support.amd.com/en-us/download/chipset?os=Windows%207%20-%2064

Ethernet Controller:  Download, unzip and run the setup application from the 4th driver on the list.

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=7&Level=5&Conn=4&DownTy...

PCI\VEN_1022&DEV_1577:

ftp://ftp.hp.com/pub/softpaq/sp67501-68000/sp67924.exe

ACPI\SMB0001:

This package provides the driver that enables the Synaptics TouchPad in supported notebook models that are running a supported operating system. The driver enables general touchpad functionality (for example double-tap and scroll) and provides a user interface.

http://ftp.hp.com/pub/softpaq/sp75501-76000/sp75629.exe

[Asthir]

Excellent!

All of them work perfectly. 🙂

As a note, the chipset package also resolves PCI\VEN_1022&DEV_1577, so that step can be skipped. 😛

Many thanks!

[Paul_Tikkanen]

You're very welcome.

Thanks for letting me know that the chipset driver installs that other device too.

I take it you installed the graphics driver?

That doesn't show up where the other devices do that need drivers.

If the graphics driver is missing, you will see a Standard VGA Adapter listed under the Display Adapters device manager category.

[Asthir]

I did. AMD's site identified what I needed so that was over with quite fast.

Although I got quite frustrated with myself after reading your reply and discovering I forgot all about the chipset. I always start with the chipset.. (old habbits :p)

[Paul_Tikkanen]

OK, good.

Not an odd habit at all.

There always has been a universally recommended driver installation order.

1. Chipset, then restart.

2. Graphics, then restart.

3. Audio, then restart.

4. Ethernet, restart optional.

On some model notebooks with the Intel chipsets, the realtek ethernet driver will not install until the chipset driver is installed first, and the PC rebooted.

[Kalai_tdm]

Hi, I have a similar issue with a different product of HP (Notebook 14-ar003tu). Will the same drivers you suggested suit for my notebook?

I have also posted my question with HP forum with a topic of "Drivers for HP Notebook 14-AR003TU (Windows 7)". Your suggestion will help me a lot..

Thanks in advance,

Kalaivanan A

[Chimney_83]

Greetings @Kalai_tdm, 

Welcome to HP Forums and Thanks for the post. 

I understand that you are looking for drivers meant for your computer. 

Don't worry, I will be glad to help. 

Have you tried using HP Support Assistant?

Based on the specifications of your computer, the computer came with FreeDOS 2.0. Click here. 

The drivers are only available for Windows 10 on our website www.hp.com/drivers

As you are using Windows 7, you would need to rely on Windows updates for the drivers or run HP Support Assistant to get the drivers meant for your computer. 

Click here for assistance in using HP Support Assistant. 

If the information I've provided was helpful,

Please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons,

That’ll help us and others see that we’ve got the answers!

Please do post your technical queries on our Forums for assistance. 

Good Luck.

[Lelik]

hello

I have problem with drivers for HPE proliant microserver gen10

I search for driver for win7 64bit or windows server 2008 r2

I will install windows from usb flash device but i need add chipset drivers and  SATA drivers  for continue installations  

I use image of windows with driver pack but after i cant install drivers for USB 3.0

Please help me to find corresponded inf files with sys files for chipset , SATA, and USB 3.0 ?

Thanks in advance