My Laptop is taking too much data

[Rahul7909]

Product: HP 15s-fr2508tu
Operating System: Microsoft Windows 11 Home (version 24H2)
Hi there,

It has been over 1 months that my laptop is consuming way too much data. It used to work fine, but one day suddenly it started consuming too much. I have reinstalled windows on my laptop numerous times. I have checked with a no. of antiviruses for malwares.

You see, within a minute my data is consumed about 60 or 70 MB. Once I left open my data connection and I lost about 2 gb data within 15 minutes.

I have stopped windows updates and background transfer also but nothing helps.
There is no update left for windows as well as in microsoft store but in data uses section it is showing that data consumes for window update.

Any help would be deeply appreciated.

Thanks

Rahul

[VikramTheGreat]

Hi @Rahul7909,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand you're experiencing unusually high data usage on your HP 15s-fr2508TU running Windows 11 Home (version 24H2) — even after disabling updates and background activity. Let's walk through a few effective steps to isolate and fix this issue.

Issue Summary

• Sudden spike in data usage (60–70 MB/min, up to 2 GB in 15 minutes).
• Windows Update shows as the top data consumer, even though updates are paused.
• Reinstalling Windows and scanning for malware didn’t help.
• Background transfers and Store updates are disabled.

Steps that you can try:
1. Set Your Network as Metered

This limits Windows background data usage:

• Go to Settings > Network & Internet > Wi-Fi (or Ethernet).
• Click on your connected network.
• Toggle "Set as metered connection" to On.

2. Disable Delivery Optimization

Windows may be using your bandwidth to upload updates to other PCs:

• Go to Settings > Windows Update > Advanced options > Delivery Optimization.
• Turn "Allow downloads from other PCs" to Off.

3. Turn Off Background Apps

• Go to Settings > Privacy & security > Background apps.
• Disable apps you don’t need running in the background.

4. Use Resource Monitor to Track Data Usage

• Press Win + R, type resmon, and hit Enter.
• Go to the Network tab to see which processes are using bandwidth in real time.

5. Check Task Scheduler for Hidden Update Tasks

Some update-related tasks may still be running:

• Open Task Scheduler (taskschd.msc).
• Navigate to Task Scheduler Library > Microsoft > Windows > WindowsUpdate.
• Disable any suspicious or recurring update tasks.

I hope this helps.

Take care, and have an amazing day!
 

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Regards,

VikramTheGreat