My Laptop touchpad now working

[Jishan49]

My laptop touchpad stopped working after I updated the laptop and the touchpad is no longer working.

[Max3Aj]

@Jishan49, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I understand your laptop touchpad stopped working after a recent update, let’s work together to get it fixed.

Check if the Touchpad is Disabled

Sometimes updates can change settings.

• Press Fn + F6 (or F5, F9, depending on your model) to toggle the touchpad on/off.
• Alternatively, go to Settings > Devices > Touchpad and ensure it’s turned On.

Update or Roll Back the Touchpad Driver

• Press Windows + X and select Device Manager.
• Expand Mice and other pointing devices.
• Right-click on the touchpad device (e.g., Synaptics, ELAN, HID-compliant) and choose:
  • Update driver → Search automatically.
  • If the issue started after an update, try Properties > Driver > Roll Back Driver.

Reinstall the Touchpad Driver

• In Device Manager, right-click the touchpad and select Uninstall device.
• Restart your laptop. Windows should reinstall the driver automatically.
• If not, download the latest driver from the HP Support Website.

Use HP Support Assistant

HP Support Assistant can automatically detect and fix driver issues:

• Download or open it from here: HP Support Assistant | HP® Support
• Run a hardware check and install any recommended updates.

BIOS Update (Optional but Helpful)

Sometimes BIOS updates improve hardware compatibility:

• Visit HP Software and Driver Downloads.
• Enter your laptop model and check for BIOS updates under the BIOS section. 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support