My hp Windows 7 computer set to the English language but Windows Defender language is German

[Tash9]

Hello, my hp Windows 7 laptop has English as the language for everything (leyboard , locale, region, etc.) However, the Windows Defender language was changed to German, how can I change it back to English? I can't do the Windows Defender updates because of the German language issue.

[Echo_Lake]

@Tash9

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

1. Click Start , and then click Control Panel.

2. Under Clock, Language, and Region, click Change display language.

   Figure : Clock, Language, and Region

   

3. Choose a language from the Choose a display language drop-down list.

   Figure : Region and Language

   

4. Click Apply.

5. Click Log off now. The next time you log in, the display language is changed.

   Figure : Change Display Language

   

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[Tash9]

Hi, thanks but the words "Display language         Install or uninstall languages the Windows can use to display text and where ..." do not appear in my Region and Language, Language, whereas they appear in yours, in the screenshot you sent me.

I did click on the blue words that were there , but that just made a box open up to the right of my computer screen, with information that was not helpful

Maybe it's because I never had Clock in 'Clock, Region, Language,'  just only 'Region, Language' ?  And there was no 'Display Language ' beneath that like in yours.   And I'm 64 bit, not 32 bit, sorry.

Thank you.

[Echo_Lake · Accepted solution]

@Tash9

Thank you for posting back. 

I would request you to contact our Support and our Support Engineers should be able to Remote into your computer and sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/

[Tash9]

Thank you Echo. I am doing so right now, but it keeps saying my session Timed Out and I should Retry. Which I did, but it says the same thing, I think it's because it's night here 10:20 pm.  So I will try again in the morning.. I apologize for my late reply. Thank you so much.