• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎09-28-2019 10:37 PM

HP Recommended
Product: HP ENVY x360 - 15m-bp012dx
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I am using HP ENVY x360 - 15m-bp012dx, I have known that HP have a function called as Battery Care Function in BIOS to increase the battery's durability by the way it allows the laptop stop the charging at the desired level (50-80-100 %) without unpluging the charger.

But my device doesn't have that function although i have updated the lastest BIOS and Chipset Driver ( My current BIOS is 1.45 release date on Jul 1, 2019).

Is there no more function like this in my device BIOS ? Or i will wait if the engineers in HP help me customize and update this PC' BIOS

I am sorry if this is a repost or if this question was already answered elsewhere.

Can somebody helpme ? Thanks in advance!

 

1 person had the same question
3 REPLIES 3

‎09-29-2019 01:06 AM

HP Recommended

Hi,

I believe this feature is usually only available on Business and some gaming PCs.

If you leave the notebook constantly plugged in the battery will stop charging at 100% and will only start charging again once it falls below a certain threshold. I believe about 5%.

Usually, I replace the batteries in my notebooks about every 18-24 months as I notice the decrease in the life of the battery.

 

Hope it helps,

David

Was this reply helpful? Yes No

‎09-29-2019 04:42 AM

HP Recommended

I see, thank you very much for your explanation, sir !

 
Was this reply helpful? Yes No

‎09-29-2019 11:54 PM

HP Recommended

You're welcome.

 

All the best,

David

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.