cancel
Showing results for 
Search instead for 
Did you mean: 
Vicki50
New member
1 0 0 0
Message 1 of 2
102
Flag Post

My laptop is refurbished. Do not have bluetooth. I have windows 10 pro. cannot access windows 7

HP Recommended
HP Probook 6460b
Microsoft Windows 10 (64-bit)

I cannot revert to windows 7 to fix the problem, help!

1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
132,530 122,707 20,187 30,966
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

Not all 6460b's came with bluetooth.

 

If you are sure your notebook came with bluetooth (you can check to see if the device is listed in the BIOS settings), then you can turn the BT on as follows...

 

Make a bootable Ubuntu installer...

 

Download Ubuntu

 

https://ubuntu.com/download/desktop

 

Here is a tutorial on how to make the file bootable.

 

https://ubuntu.com/tutorials/create-a-usb-stick-on-windows#1-overview

 

Boot from the installer, and select the option to 'Try Ubuntu without installing.'

 

Turn on the Bluetooth in Ubuntu.

 

Shut down the PC, remove the installer, boot up the PC and when you are back into Windows, the Bluetooth device should be present and working in the device manager.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation