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HP Recommended

My laptop keeps popping out with "hpStatusAlert quit unexpectedly".  I can't click send report, because it will have the laptop lagged and won't even send out the report. If I click "ignore", it will just pop out again. 

 

I literally just bought a new laptop, and have the newest IOS update, and the alert from my old Mac still pops out in my new laptop.. I've also tried doing the uninstall, didn't work. 

1 REPLY 1
HP Recommended

Hi @Maggie1611,

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share the model name of your device?

 

We're looking forward to helping you get back up and running! 

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.