My laptop will not allow me to print in color. There is no option to choose color to print..

[VA771]

HP Laptop intel core. Laptop will not print in color, no option to choose color.

[Raj_05]

Hi @VA771,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

If your HP laptop is not printing in color and you're not seeing the option to choose color, there are several possible reasons for this issue. Here are some steps you can take to troubleshoot and resolve the problem.

Check Printer Settings:

• Make sure that your printer is capable of color printing.
• Check the printer settings on your computer. Go to the Control Panel or Settings, find the "Devices and Printers" section, locate your printer, and check its properties. Ensure that it's set to print in color.

Printer Software:

• Ensure that you have the latest printer drivers installed. Visit the HP website and download the latest drivers for your specific printer model.

Default Printer Settings:

• When you try to print a document, make sure that the default print settings are set to color. When you choose the printer, click on "Printer Properties" or "Preferences" and check the settings there.

Print Preview:

• Before printing, check the print preview to see if the document is set to print in color. Adjust the settings if necessary.

Print Queue:

• Check the print queue to make sure there are no pending print jobs that might be affecting the color printing. Clear any stuck or pending print jobs.

Paper and Ink Levels:

• Ensure that you have color ink cartridges installed, and they have sufficient ink levels. Also, make sure you are using color paper if that's a requirement for your printer.

Software-Specific Issues:

• If the issue is specific to a particular software application, check the printing settings within that application. Some applications have their own print settings that may override system settings.

Reinstall Printer Drivers:

• Uninstall the printer drivers from your laptop and then reinstall them. Sometimes, driver corruption can cause printing issues.

Check for Updates:

• Ensure that your operating system and printer firmware are up-to-date. Install any available updates.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support