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Teacher
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My mute button in my quick launch buttons stays red when the speakers are not muted.

I have a Pavilion dv7-3165dx with win 7 home premium factory installed, and recently I noticed that my mute button in the quick launch buttons has quit changing to white when the speakers are unmuted. I have tried installing the latest drivers for the quick launch buttons, that didn't work. Someone solved a similar problem (button stayed white when muted) by installing something he/she called the HP Total Advisor, and taking it's advice, but I can't find the program.

IF what I post solves your problem please click the "Problem solved" button on my post.
Oh, and if I have helped you, clicking the 'Kudos' star on my post would not hurt my feelings ether.
7 REPLIES 7
Teacher
Teacher
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Message 2 of 8
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Solved!

My mute button in my quick launch buttons stays red when the speakers are not muted.

It seems that the control that I'm concerned with is not a quick launch button, however the problem persists.

IF what I post solves your problem please click the "Problem solved" button on my post.
Oh, and if I have helped you, clicking the 'Kudos' star on my post would not hurt my feelings ether.
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Provost
Provost
49520 49492 9892 16566
Message 3 of 8
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Solved!

My mute button in my quick launch buttons stays red when the speakers are not muted.

Hi,

 

Try downloading and reinstalling the IDT sound driver on the link below.

 

ftp://ftp.hp.com/pub/softpaq/sp48501-49000/sp48830.exe

 

After the installation has completed, restart the notebook and see if this has had any effect.

 

Regards,

 

DP-K

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Windows Insider MVP

Teacher
Teacher
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Message 4 of 8
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Solved!

My mute button in my quick launch buttons stays red when the speakers are not muted.

Thanks a bunch, that did it just fine.

IF what I post solves your problem please click the "Problem solved" button on my post.
Oh, and if I have helped you, clicking the 'Kudos' star on my post would not hurt my feelings ether.
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Provost
Provost
49520 49492 9892 16566
Message 5 of 8
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Solved!

My mute button in my quick launch buttons stays red when the speakers are not muted.

Hi,

 

You're welcome, glad it helped :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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rooby311 Student
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Message 6 of 8
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My mute button in my quick launch buttons stays red when the speakers are not muted.

I had the same problem and the solution worked for me as well.

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PW_84 Student
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Message 7 of 8
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My mute button in my quick launch buttons stays red when the speakers are not muted.

On my DV9620us running vista, the speakers will not un mute. If I go to the control pannel I can click the mute botton and it will show that mute is off. If I use the mute button above the key board the mute icon will change from muted to unmuted, but the button above the keyboard will stay red and the speakers will nnot work.

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stickstock Student
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Message 8 of 8
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My mute button in my quick launch buttons stays red when the speakers are not muted.

fixed my problem  red mute light  for  now ...what  caused driver IDT issue  my  dv 7 3186  for past month unknown ...DAVID you  are my  hero  thnx 

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