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04-22-2025 11:38 AM
Product: OMEN by HP 16.1 inch Gaming Laptop PC 16-wd000 (7B9S0AV)
Operating System: Microsoft Windows 11
hello, my window key suddenly stopped working and it also failed during hardware diagnostic test. So I used HP PC Hardware Diagnostics UEFI Tool and it is working there. so idk what is wrong with my keyboard.
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