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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- Notebook Software and How To Questions
- N5R26UA#ABA Pavilion needing reinstall OS after hard drive f...

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1 REPLY 1
04-02-2024 10:43 AM
You have two options:
1. You can install W10 for free by making a bootable W10 installation flash drive with the media creation tool from the link below:
Download Windows 10 (microsoft.com)
After W10 has completed installing you can install the drivers and available software from your notebook's support page:
HP Pavilion Notebook - 15-ab153nr Software and Driver Downloads | HP® Support
2. If you want the original HP factory image that came with your notebook, the only place I know of where you can find that would be from this vendor at the link below:
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