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‎08-11-2023 11:51 AM

HP Recommended
Product: HP ZBook 14u G5 Mobile Workstation
Operating System: Microsoft Windows 11

Hi, I am using an HP ZBook 14U G5 laptop. Recently I reset my laptop for some abnormal software issue. But after resetting, I am facing issues with the brightness up and down keys and the mic on-off key, and when I try to use these keys, I receive a notification to install the driver and the Notification is given below.

 

Screenshot 2023-08-11 234821.png

 

Unfortunately, after checking the HP server, I was unable to find the necessary driver software for my laptop's Windows 11 Pro version 22H2. Therefore, I kindly request that you provide me with the driver software and any relevant instructions for installation.

As a customer, I am looking for drivers that are compatible with the latest version of Windows 11 Pro, which is version 22H2. I would appreciate it if you could upload the driver software to your website or send me a direct download link.

Category:
1 REPLY 1

‎08-11-2023 12:37 PM

HP Recommended

Hi:

 

See if this discussion is of help to you...

 

Hi:

 

See if the info at the link below is of help to you...

 

Update HP Hotkey UWP Service - HP Support Community - 8356241

 

You can download the HP software framework program at the link below:

 

https://ftp.hp.com/pub/caps-softpaq/cmit/softpaq/CASLSetup.exe 

 

Here's the latest W11 HP Hotkey Support driver from your notebook's support page.

 

Driver - HP ZBook 14u G5 Mobile Workstation | HP® Customer Support

 
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