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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center.
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08-28-2019 01:41 PM
I purchased my laptop HP notebook last year and barely used it so now a year later I need to use it and it won’t allow me to do anything on it, it’s asking me just to use Microsoft Word or Excel that I need to purchase a years subscription. How is this fair prior to owning this laptop I owned a Apple and never had any issues .
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08-28-2019 02:56 PM
It's nothing at all to do with fairness; it has everything to do with Microsoft Office licensing terms.
Recent PCs come with Office 365 -- and that is only license for a year from the PC manufacturing date.
Since yours is older than that, the license has expired -- this is Microsoft's doing, not HP.
I am a volunteer and I do not work for, nor represent, HP
08-28-2019 02:56 PM
It's nothing at all to do with fairness; it has everything to do with Microsoft Office licensing terms.
Recent PCs come with Office 365 -- and that is only license for a year from the PC manufacturing date.
Since yours is older than that, the license has expired -- this is Microsoft's doing, not HP.
I am a volunteer and I do not work for, nor represent, HP
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