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‎12-08-2019 12:42 AM

HP Recommended
Product: HP 242 G1
Operating System: Linux

When i bought this Laptop it came with Ubuntu installed on it, everything including Bluetooth, Audio, graphics worked perfectly fine, since i was not familiar with Linux i cleaned the system and migrated to windows 8. This year 2019 i installed Ubuntu but Bluetooth, sound doesn't work anymore, i tried many ways to installed drivers using command lines that i have been given by Long term Linux users but nothing worked, i'm currently having Sound issues, No Bluetooth, Bad interface, and very low WiFi signals. How do i get this solved ? i need system drivers but system doesn't show up any driver updates. 

 

 

Thank you.

2 REPLIES 2

‎12-18-2019 09:16 AM

HP Recommended

@Trevor_Javier 

The only specs I could find for this model PC shows that it came from HP with Win7 or Win8x preloaded, not Linux.

 

If you bought it from a reseller that loaded Linux onto it, that present a problem as I can find no HP support for Linux on this model PC.



I am a volunteer and I do not work for, nor represent, HP
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‎12-20-2019 12:52 AM

HP Recommended

Hi, this laptop has the Ubuntu sticker right next to the INTEL sticker which means this laptop originally came with Linux ? i would be so happy to give you more information about my  computer whenever you need. 

 

 

Thank you 

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