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- New BIOS file from website not working

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11-19-2020 02:23 AM - edited 11-19-2020 02:30 AM
Hi,
We really want to try out the F21A BIOS files for the ar0350nd and the ar0697nd. We've got a lot of them but this file is not working. Tried downloading and installing it but it only extracts a HPWINGUI.exe file. The process stays in the taskmanager for a while and then disappears. I even turned off antivirus.
F20A also had a flaw (overheated the notebook during BIOS upgrade) but this one doesn't even start!
Please investigate!
11-22-2020 06:15 AM
I had a similar issue on my Envy.
Solved the problem by downloading the earlier one and running it until the screen came up to click next and start the reboot then update. I then ran the newest one and the screen came up for the newest one to reboot and install.
Hope that helps.