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‎01-02-2026 12:10 PM - edited ‎01-02-2026 12:19 PM

HP Recommended

I have a Victus FA 31dx model. I just hired a technician to replace the board since there was an electrical issue with my house, which is now fixed. I tried using the old battery with the new board; however, it did not work. I ordered a new battery and installed it, but the laptop still does not detect the battery and instantly powers off when it is not connected to the AC adapter. Also, when I do disconnect the computer it says, boot did not authenticate. I then disable secure boot for it to load. I looked at the battery report of the old and new battery. It is giving me a design and full charge capacity of -1mWh. Please give me any tips or advice to solve my battery issue. 

 

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