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New HP 15 Laptop with i3 8th gen processor is too slow.

HP Recommended
HP 15-di0006TU
Microsoft Windows 10 (64-bit)

Hi ,

My new HP 15 laptop which contains a 4GB RAM and i3 8th gen processor is running too slow. 

Even when the device is in an almost idle state (Windows Desktop without actually running any software) , about 60%-85% of RAM is being used up.

Launching  chrome /any other browser is taking 15-30 seconds of time and opening task manager itself will make the system hang.

Please suggest a solution.


HP Support Agent
HP Support Agent
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Welcome to HP support community.


I have a few steps to identify and resolve the issue: 

Common causes of slow system performance: 

  • Not enough free disk space or disk errors. 

  • Applications that require a lot of system resources. 

  • Too many tasks running at the same time. 

  • Nonessential graphic features. 

  • Not enough memory. 

  • Overheating due to intensive graphic applications or dust in vents. 

  • Running multiple instances of anti-virus software. 

Microsoft Fix it Solution to automatically improve system performance 

To automatically improve system performance, click the Microsoft Fix it Solution: 

MS Fixit 974820 

Turning off nonessential graphical features to improve system performance 

Graphical features and programs can use a lot of system resources. 

Turning off these features can improve system performance. 

This section explains how to adjust visual effects for best performance and how to disable Windows Aero. 

Adjusting visual effects for best performance 

Disabling Windows Aero 


The best way to resolve the issue is by following the steps by step, HP Guided Troubleshooter:  

Click here to access it (simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern). 


I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.


I am an HP Employee

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