cancel
Showing results for 
Search instead for 
Did you mean: 
Akhil_Prakash
New member
1 0 0 0
Message 1 of 2
399
Flag Post

New HP 15 Laptop with i3 8th gen processor is too slow.

HP Recommended
HP 15-di0006TU
Microsoft Windows 10 (64-bit)

Hi ,

My new HP 15 laptop which contains a 4GB RAM and i3 8th gen processor is running too slow. 

Even when the device is in an almost idle state (Windows Desktop without actually running any software) , about 60%-85% of RAM is being used up.

Launching  chrome /any other browser is taking 15-30 seconds of time and opening task manager itself will make the system hang.

Please suggest a solution.

 

1 REPLY 1
sandytechy20
HP Support Agent
HP Support Agent
27,960 27,805 1,519 1,609
Message 2 of 2
Flag Post
HP Recommended

@Akhil_Prakash

 

Welcome to HP support community.

 

I have a few steps to identify and resolve the issue: 

Common causes of slow system performance: 

  • Not enough free disk space or disk errors. 

  • Applications that require a lot of system resources. 

  • Too many tasks running at the same time. 

  • Nonessential graphic features. 

  • Not enough memory. 

  • Overheating due to intensive graphic applications or dust in vents. 

  • Running multiple instances of anti-virus software. 

Microsoft Fix it Solution to automatically improve system performance 

To automatically improve system performance, click the Microsoft Fix it Solution: 

MS Fixit 974820 

Turning off nonessential graphical features to improve system performance 

Graphical features and programs can use a lot of system resources. 

Turning off these features can improve system performance. 

This section explains how to adjust visual effects for best performance and how to disable Windows Aero. 

Adjusting visual effects for best performance 

Disabling Windows Aero 

  

The best way to resolve the issue is by following the steps by step, HP Guided Troubleshooter:  

Click here to access it (simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern). 

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation