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11-10-2022 07:38 PM - last edited on 11-11-2022 08:59 AM by Ric_ob
Just got a brand new hp chromebook for kids to use for school. It is saying future software and security updates will install automatically. It's been jumping to this screen for last 2 hrs. Does it take a long time for updates? Haven't been able to get any further on the setup.
11-17-2022 06:38 AM
Welcome to the HP Support Community
I understand you are getting an error on your HP Chromebook. Not to worry I will help you to get a resolution to resolve the issue.
Let's perform a hard reset:
Hard reset your Chromebook
For most Chromebooks, follow the steps below:
- Turn off your Chromebook.
- Press and hold Refresh + tap Power .
- When your Chromebook starts up, release Refresh .
- Check if the PC turns on normally now.
Hope this helps! Keep me posted.
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