cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
Frank155
New member
2 1 0 0
Message 1 of 3
129
Flag Post

Solved!

New notebook

HP Recommended
Notebook
Microsoft Windows 10 (64-bit)
Microsoft Windows 10 (64-Bit)

I have a Zbook studio G5 laptop and because it has no physical ethernet connection, I bought an ethernet to USB-C adapter. Everything works fine except that the adapter stays powered after I shutdown the laptop. In that case, the lights of the adapter stay on. 

 

Question: how do I disable the power to the USB-c after I shutdown the laptop?

 

I looked in the BIOS but I only found an option to disable charging after shutdown for the normal USB ports. Also, a search on the internet did not solve it.

 

Thank you in advance

1 ACCEPTED SOLUTION

Accepted Solutions
banhien
Level 19
Level 19
96,744 65,457 12,533 21,596
Message 2 of 3
Flag Post
HP Recommended

@Frank155 

 

Looks like the USB-C port supports sleep and charge and also charge when off. Please try from Device Manager

 

   (a) Go to USB section 

   (b) Right click the USB High speed or USB-C

   (c) Select Poower Management tab

   (d) Turn off as shown

   (e) Click Ok/Apply to get out.

 

     usb power.png

 

 Regards.   

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2
banhien
Level 19
Level 19
96,744 65,457 12,533 21,596
Message 2 of 3
Flag Post
HP Recommended

@Frank155 

 

Looks like the USB-C port supports sleep and charge and also charge when off. Please try from Device Manager

 

   (a) Go to USB section 

   (b) Right click the USB High speed or USB-C

   (c) Select Poower Management tab

   (d) Turn off as shown

   (e) Click Ok/Apply to get out.

 

     usb power.png

 

 Regards.   

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>

View solution in original post

Was this reply helpful? Yes No
Frank155
Author
New member
2 1 0 0
Message 3 of 3
Flag Post
HP Recommended

you were right. Thank you for the answer 🙏

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation