No Battery Detected

[MomRiddle]

After resetting my laptop the icon and came up with no battery detected and therefore when unplugged it shutdown the laptop.... I've seen fixes on google but most want you to buy software.... help

[KrazyToad]

@MomRiddle

Welcome to HP Support Community

Let's reinstall the Microsoft ACPI Compliant Control Method Battery

Step 01. Click on the Start Button
Step 02. Type "Device Manager" in the start search box & open the Device Manager
Step 03. Look for Batteries and expand it by click on the + symbol on the left
Step 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstall
Note: This Battery driver will get re-installed automatically when you restart the Notebook again
Step 05. Please Shutdown the Notebook
Step 06. Please remove the Battery and unplug the Power Adapter
Step 07. Press and Hold the Power Button for full 1 Minute
Step 08. Go ahead and put back the Battery and connect the Power Adapter
 

Also update the BIOS from this Link: https://support.hp.com/us-en/drivers

If the issue persists, run a Battery Test to confirm the Hardware Functionality

- Hold the power button for at least five seconds to turn off the computer.
- Turn on the computer and immediately press Esc repeatedly, about once every second. 
- When the menu appears, press the F2 key.
- On the main menu, click Component Tests and Power > Battery

Keep me posted how it goes

Thank you and have a great day 😊

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