No Microsoft Office 2021 pre-installed WHERE IS IT

[Perplexed29]

It's an HP G9. It says it comes with Microsoft Office 2021, however it is not on the computer.

[Dragon-Fur]

@Perplexed29 

Welcome to the HP Community --

The installation size for this full office suite is over (or about?) 4.7 GB.

True, I've had my office software installed for a while -- the size of my software is likely larger than the original installation of the product plus I have a full copy of the "Professional" Office suite.  My Office software might be significantly larger than a "home" version of "Office".

Regardless, this is not a small software 

Assuming your computer has rights to the software, it is not necessarily sitting on the computer.

Were the offer a Trial version, you might still have to download and install the software.

?

Perhaps here --

C:\Program Files\Microsoft Office

If you have a purchased license for using the software -- perhaps a license that was emailed to you when the computer was purchased from HP - check your email messages.  There should be at least two emails, one for original purchase confirmation and one for final shipping of all components.  There might be additional email notices for extended Warranties and / or software licenses.

Ask Microsoft to help.

If you have ever used the software in its licensed form, Microsoft has record of that event.

Microsoft does not lose tract of licensed software --

You can download a fresh copy and get a copy of your license from Microsoft.

Should you need help - Contact Microsoft Support.

Things that are Microsoft Office Software

Microsoft 365 / all Microsoft Office products are licensed and controlled by Microsoft.

We can help to the extent of providing information to help you understand your options.

 The short version: 

When you first used your Office software, it should / would have been registered with Microsoft.

Contact Microsoft for help with your Office Products.

Article from How-to Geek:

How to Find Your Lost Windows or Office Product Keys

Microsoft 365 / formally known as Microsoft Office

Relevant to Windows, 

Having trouble getting Office Updates?

If you have not done so,

Check - Consider letting Windows Updates include "other" Microsoft products

Example - Windows 11

Settings > Windows Update > Advanced Options

Switch ON "Receive updates for other Microsoft products"

========================

Microsoft Office - Product and License Information 

Open and Read

 Microsoft - Activate Office

===========================================

HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Security & Viruses, Software & Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair

Open

 HP Product Home

 Enter the device type and model name of your HP product

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"