• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎10-28-2016 03:53 PM

HP Recommended
Product: Pavilion 15ab253
Operating System: Microsoft Windows 10 (64-bit)

Trying to stream a movie on my vizio tv via an hdmi cable from this laptop; I get the picture but no audio. Suggestions?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-28-2016 06:27 PM

HP Recommended

See if resintalling the Intel graphics driver gets the HDMI audio to work.

 

This package provides the driver that enables the Intel High-Definition (HD) Graphics in supported notebook models that are running a supported operating system. If high-definition multimedia interface (HDMI) video output is supported, this package also installs the HDMI Audio Driver.

 

http://ftp.hp.com/pub/softpaq/sp74501-75000/sp74697.exe

View solution in original post

Was this reply helpful? Yes No
5 REPLIES 5

‎10-28-2016 05:45 PM

HP Recommended

Hi:

 

What model ab253 is it?

 

There's a tx, ca, tu, cl...

 

Sounds to me like the W10 Intel graphics driver didn't install the Intel HDMI audio driver.

Was this reply helpful? Yes No

‎10-28-2016 05:53 PM

HP Recommended

It's a 15ab253cl.

Was this reply helpful? Yes No

‎10-28-2016 06:27 PM

HP Recommended

See if resintalling the Intel graphics driver gets the HDMI audio to work.

 

This package provides the driver that enables the Intel High-Definition (HD) Graphics in supported notebook models that are running a supported operating system. If high-definition multimedia interface (HDMI) video output is supported, this package also installs the HDMI Audio Driver.

 

http://ftp.hp.com/pub/softpaq/sp74501-75000/sp74697.exe

Was this reply helpful? Yes No

‎10-29-2016 08:25 AM - edited ‎10-29-2016 08:25 AM

HP Recommended

That solved my problem. Thanks for your help.

Was this reply helpful? Yes No

‎10-29-2016 08:44 AM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.