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HP Recommended
Victus by HP Gaming Laptop 15-fa0000 (680A7AV)

I ordered my 2 year extended warranty back in June. I recieved an email telling me my HP order number and that my order was going to be delivered electronically, but it never was delivered electronically. I've checked all my inboxes, deleted, spam, etc.... The money has been taken from my account... and I still have an expired warranty. I know that a 2 year extended warranty would cover just fine since I bought this computer November 2022, and the previous 1 year warranty shows that it started November 2022. So the warranty should be covering even if it was active... I also cannot get in contact with a human at HP. This is very frustrating.

1 REPLY 1
HP Recommended

@jaidyn400 

 

Welcome to the HP English Community --

 

If you have not yet done so,

Try at the Care Pack Registration office.

 

Have a Care Pack Warranty that needs to be Registered?

Help and Contact Information

         HP Care Pack Registration Page

Includes contact number

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.