• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎10-07-2017 02:34 PM

HP Recommended
Product: hp probook 430
Operating System: Microsoft Windows 8.1 (64-bit)

My laptop has a fingerprint sensor but there is no option to set up a fingerprint password. I have looked in the sign in options.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-07-2017 03:00 PM

HP Recommended

Hi:

 

You have to install the security manager software...

 

HP Client Security Manager provides enhanced Windows login and website single-sign-on capabilities. Security Manager is also the host for HP Client Security plugins, and therefore, should be installed before other Client Security modules. This package is provided for supported models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp74501-75000/sp74933.exe

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎10-07-2017 03:00 PM

HP Recommended

Hi:

 

You have to install the security manager software...

 

HP Client Security Manager provides enhanced Windows login and website single-sign-on capabilities. Security Manager is also the host for HP Client Security plugins, and therefore, should be installed before other Client Security modules. This package is provided for supported models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp74501-75000/sp74933.exe

Was this reply helpful? Yes No

‎10-21-2017 01:33 PM

HP Recommended

Thanks it worked 🙂

 

Was this reply helpful? Yes No

‎10-21-2017 01:47 PM

HP Recommended

You're very welcome.

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.