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Dear Sir and Madamme,

I have a HP spectre x360. In that notebook there exist a noise cancelling algorithm from Bang & Olufsen. If I record on my laptop the Mikrofonarray and are normalizing the audio with audacity. I don't get noise but I get the AI talking with itself. Is that a normal behaviour of this noise cancelling algorithm?

The AI seems to have multiple voices and if I turn of it in Bang & Olufsen audio control. The AI stops working and I get the usual expected noise.

 

In the following image I have recorded the AI talking with itself. It should be noise but it isn't. I have normalized it with audacity. It's usually low volume.

Recorded noise isn't noiseRecorded noise isn't noise

Also, my audio is always distorted with the AI if I record with it turned on.

 

Best regards

1 ACCEPTED SOLUTION

Accepted Solutions
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Hi @BillAltmann36,

 

Thank you for sharing these detailed observations with us! I can completely understand why this would feel confusing. Let me clarify a bit about what’s happening:

The noise-cancelling technology in your HP Spectre x360 with Bang & Olufsen audio is not actually an AI “talking.” What you’re hearing when normalizing the low-level background signal in Audacity is an unintended side effect of how the algorithm processes noise.

 

Noise-cancellation works by generating inverse sound patterns and applying adaptive filters to suppress unwanted background noise. When the signal is boosted heavily (as in normalization), these processing artifacts can sometimes sound like faint patterns, echoes, or even “voices.” This is not an AI conversation, but rather digital artifacts created by the algorithm.

 

To address the distortion and unusual artifacts:

Turn Off Noise Cancellation – If you’re mainly recording, disabling the feature (as you noticed) will give you a raw signal without artifacts.

Check Recording Software Settings – Ensure Audacity is set to record directly from the microphone input and not applying its own effects.

Update Audio Drivers – Use HP Support Assistant or the HP drivers page to confirm your Bang & Olufsen audio drivers are up to date.

Alternative Recording Option – For critical audio recording, you may prefer using the raw mic signal without enhancements.

You’re not alone in observing this, others who normalize recordings from laptops with built-in noise suppression have reported similar “ghost voices.” Rest assured, your computer does not contain a hidden speech AI; it’s simply the result of advanced filtering being amplified in ways it wasn’t designed for.

I hope this clears up the confusion!

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

View solution in original post

4 REPLIES 4
HP Recommended

Hi @BillAltmann36,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding your laptop!

We're thrilled to have the opportunity to assist you and provide a solution.

 

Try these steps:

Disable Noise Cancellation: Try turning off the noise cancellation feature within the Bang & Olufsen audio control panel to see if it resolves the issue.

Device Settings: Verify if there are any audio effects or enhancements applied separately that could be causing the issue.

Update Drivers: Ensure all audio drivers and system software are up-to-date via the HP Support Assistant or the official HP website.

Audio Software: If using audio recording software like Audacity, make sure its settings are configured correctly to avoid unintended audio artifacts.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

HP Recommended

Turning off the AI solves that it is talking but I remain confused on what actually is on my computer laptop. I thougth the speech AI isn't so far as I observe it with this app.

HP Recommended

Hi @BillAltmann36,

 

Thank you for sharing these detailed observations with us! I can completely understand why this would feel confusing. Let me clarify a bit about what’s happening:

The noise-cancelling technology in your HP Spectre x360 with Bang & Olufsen audio is not actually an AI “talking.” What you’re hearing when normalizing the low-level background signal in Audacity is an unintended side effect of how the algorithm processes noise.

 

Noise-cancellation works by generating inverse sound patterns and applying adaptive filters to suppress unwanted background noise. When the signal is boosted heavily (as in normalization), these processing artifacts can sometimes sound like faint patterns, echoes, or even “voices.” This is not an AI conversation, but rather digital artifacts created by the algorithm.

 

To address the distortion and unusual artifacts:

Turn Off Noise Cancellation – If you’re mainly recording, disabling the feature (as you noticed) will give you a raw signal without artifacts.

Check Recording Software Settings – Ensure Audacity is set to record directly from the microphone input and not applying its own effects.

Update Audio Drivers – Use HP Support Assistant or the HP drivers page to confirm your Bang & Olufsen audio drivers are up to date.

Alternative Recording Option – For critical audio recording, you may prefer using the raw mic signal without enhancements.

You’re not alone in observing this, others who normalize recordings from laptops with built-in noise suppression have reported similar “ghost voices.” Rest assured, your computer does not contain a hidden speech AI; it’s simply the result of advanced filtering being amplified in ways it wasn’t designed for.

I hope this clears up the confusion!

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

HP Recommended

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