• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎06-08-2020 02:32 PM

HP Recommended
Product: HP Pavillion 15-au123cl

Does anyone know what battery will work in this notebook.  Would like to order before I disassemble the computer.  Not available from HP and other sites do not recognize this model.  

1 REPLY 1

‎06-08-2020 03:38 PM

HP Recommended

@ST0930 

 

Normally HP would not stock batteries, it is understandable: costing too much. The specs of your machine is

 

          https://support.hp.com/au-en/document/c05281411

 

It uses 2-cell, 41 Wh Li-ion part # 849909-855. You can buy from

 

             https://www.newegg.com/p/16J-0010-01ZB2

 

or use part # to find other store(s) including eBay.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.